August 10, 2007 BAA: Protests and Chaos
August always seems to get uncomfortably hot for the UK's leading airport operator BAA. In successive years a baggage handlers' strike, security measures brought on by the liquid bomb plot and now the week-long Camp for Climate Change have meant that the busiest month for air travel has spelled misery for travellers, airlines and BAA. A change in ownership to Spanish conglomerate Ferrovial has also led to accusations of underinvestment and poor customer service, not least by
its own clients BA and Ryanair.
|
![]() | Echo Research beats economic downturn with global expansion of 21% in a year Echo Research, specialists in brand and reputation research, has appointed three new senior directors with global remits, in healthcare, financial and professional services, and also Group Finance Director. |
![]() | Echo clients continue run of top global awards Leading reputation analysts Echo Research have once more gained the highest distinctions at the industry’s awards for communications research and evaluation. |
![]() | Credit Crunch Impacts Business Commitment to Sustainability: Nearly two thirds of opinion leaders see sustainability as a low priority Under embargo until midday, 8 October, 2008 |
![]() | Sam Knowles "Cushions, Bras & Virgins – Reputation at BrandMAX" |
![]() | Andrew Challier "Let’s get together" |