Research Services

Understanding the drivers of behaviour is what Echo is all about.

Our reputation research investigates the perceptions of organisations, services and products among those who can influence success and failure, internally and externally. We capture what different stakeholders believe and value, and provide clients with the evidence they need to take action.

We draw on the full range of market research techniques - qualitative, quantitative and the useful hybrid "quali-quant" to support our clients' needs for data and analysis on stakeholders' insights and message effectiveness, through to thought leadership.

Our media content analysis work provides a strong 'echo' of external sentiment, competitive differentiation and communication effectiveness, while our digital media research usefully captures and harnesses real-time dialogue and exchanges in support of issues management, advocacy programs and rapid response.

All our services are tailored for the client and delivered fit for purpose, as a 1-page Scorecard, interactive presentation deck, detailed Management Summary Report and/or full training workshop.

Reputation Analysis	Market Research	Media / Digital Media Research	Monitoring & Evaluation of Paid Media