04 avril 2008 High Street Banks/British Banking Association : New Banking Code comes into force
The long-awaited new voluntary code for high street banks which promised they would be "sympathetic and positive" when dealing with debtors was launched by the British Banking Association (BBA) and largely ignored by the press. This may in part have been because most of the changes have been trailed for several months, or because the end product was a watered down version of the original recommendations. Internet financial site the Motley Fool accused the BBA of being "a
public-relations machine for the banks" adding "the Banking Code is the centrepiece of its work" (fool.co.uk, 31 March). Other critics included Which? who described it as a "missed opportunity" (Guardian, 31 March) and charity Help The Aged who accused banks of discriminating against customers "solely and blatantly on the grounds of age" (BBC, 30 March).
|
![]() | Echo Research beats economic downturn with global expansion of 21% in a year Echo Research, specialists in brand and reputation research, has appointed three new senior directors with global remits, in healthcare, financial and professional services, and also Group Finance Director. |
![]() | Echo clients continue run of top global awards Leading reputation analysts Echo Research have once more gained the highest distinctions at the industry’s awards for communications research and evaluation. |
![]() | Credit Crunch Impacts Business Commitment to Sustainability: Nearly two thirds of opinion leaders see sustainability as a low priority Under embargo until midday, 8 October, 2008 |
![]() | Sam Knowles "Cushions, Bras & Virgins – Reputation at BrandMAX" |
![]() | Andrew Challier "Let’s get together" |