Advancing technologies, evolving customer demands and changing regulatory landscapes seemed to impact others. Now from big data to peer-to-peer lending, deep changes are challenging the service industry’s ecosystem of current and future clients, employees, influencers, regulators, incumbents.
Assessing risks and opportunities
We help you connect in the right way and assess the drivers of trust and behavior to support the way services are structured, delivered, presented and consumed ahead, for the better.
Some of the 150+ professional and financial services clients we have supported with tailored research.